the latest goings on & News at the clinic
All's new telephone support and helpline service to aid autistic people, people with learning disabilities, and their family members and carers.
All's new telephone support and helpline service to aid autistic people, people with learning disabilities, and their family members and carers. We want to support any of these people who might be affected by the current Coronavirus crisis, or who might just need some short-term telephone support.
From Monday, 1 June 2020. the phones will be staffed for 2 hours a day, 6 days a week, and they will return any messages left on the answer phone, available 24 hours a day. Opening times may change based on demand levels, but will be updated on the website. Current opening times are:
Friday: 5-7 pm
In addition to listening and providing suitable suggestions and signposting for each call, they offer limited follow up telephone sessions for callers who need more help than one phone call can provide.
We are very grateful to the Greater Manchester Health and Social Care Partnership Covid-19 Response Fund for grant funding, enabling this service to be offered completely free of charge to our callers.
Respect For All Counselling is a specialist long-established counselling service covering the whole of Greater Manchester, specifically for autistic people, people with learning disabilities, and their family members and carers.
To celebrate Patient Participation Group Awareness Week 2020, N.A.P.P. is holding a Children's Drawing Competition on the theme.
"My caring hero". We are looking for artwork that celebrates our health and care heroes and thier different jobs that give us a healthy and happy life.
Please circulate the flyer below (and the additional notes for children) to as many patients in your practice as you can.
Competition ends 10 July 2020.
Click here for full Competition rules and terms, and PDF versions of the flyers
Dr Sharma’s practice is continuing to follow the Government Guidelines on Surgeries being open.
The surgery is open for business as usual but will continue to book phone call consultations only with "No Walk In" until further notice.
IMPORTANT - PLEASE READ
PLEASE NOTE THAT WHILST WE ARE STILL OPEN AS USUAL, YOU WILL NOT BE ALLOWED INTO THE PRACTICE UNLESS WE HAVE ASKED YOU TO ATTEND.
All queries can be dealt with by telephone, on 0161 652 1876, and prescription requests can be made via email Oldccg.southchadderton.P85607@nhs.net as usual.
If you need to order a repeat prescription please email Oldccg.southchadderton.P85607@nhs.net , please only contact the surgery to order medication if you are unable to email your request. Prescriptions take 72 hours to be processed.
We have made the decision to temporarily change all appointments to telephone appointments.
Patients who are given a telephone appointment will be contacted and triaged by a clinician. Please ensure that a safe working distance (2 metres) is maintained between patients and staff. These steps have been taken in the best interests of patients and staff alike.
Please do not attend the surgery unless absolutely necessary.
Thank you for your understanding and patience at this time.
Essential workers. How to book a coronavirus test
MillTown Alliance is seven GP practices across Chadderton and Werneth; who are working collaboratively with the aim of improving patient services, community well-being and through joint working will create efficiencies that can be re invested into the local community.
We are currently known as Cluster West.
Our community will have the best integrated health and social care based on local needs.
The practices of MillTown Alliance will work in an aligned and collaborative way to provide improved health care and health outcomes to the communities we support.
We seek to ensure our community receives excellent care and improved health and well-being through innovative, cost effective and evidence based care as appropriate.
What does this mean for patients?
You will start to see our logo around the surgeries and on certain documents as we develop our collaborative working.
You will be able to benefit through shared learning of best practice and improved services.
We are working closely with our partners throughout the local health service, social services and voluntary sector to develop new pathways and improve existing services to enable seamless, efficient and coordinated care.
We will keep you informed through your practice websites and waiting rooms, plus a central MillTown Alliance website of our projects, plans and developments which can be found at www.milltownalliance.co.uk.
Who we are:
The practices representing MillTown Alliance (Cluster West) are:
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
you think you might have coronavirus in the last 14 days you've been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk you've been in close contact with someone with coronavirus Do not go to a GP surgery, pharmacy or hospital.
Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.
In Scotland call your GP or NHS 24 on 111 out of hours.
In Wales call 111 (if available in your area) or 0845 46 47.
In Northern Ireland call 111.
For region specific information and advice in:
England visit nhs.uk
Further information and details of how to self-isolate are available on nhs.uk.
The case of a pregnant woman bourne down to the point of severe mental illness by £50,000 of debt has persuaded the South Chadderton Health Centre to introduce specialised support for those on the verge of eviction.
The practice - South Chadderton Health Centre concern has become one of the first surgeries in the country to promise to be Homeless-Friendly after medics noticed an increase in those coping with drug, alcohol, housing and fiscal problems.
Aside from meaning that any rough sleeper will be treated with dignity, it will offer a friendly ear to those crippled by financial problems and worried that they may lose the roof over their head.
“Our surgery's message to patients has always been “don't sit on your backside and wait for the worst to happen, whether that's because you may have diabetes or you are experiencing hypertension due to stress”” said Dr Anita Sharma, GP at the surgery, “come and speak with your GP including if you are worried about money. Don't let the situation become any worse.”
Created by Oldham practitioner Dr Zahid Chauhan, Homeless-Friendly has become a huge hit with surgeries, hospitals, out-of-hours services, hospices, charities, businesses and even Oldham Athletic Football Club! All have become hubs of information for the homeless, whilst some have staged food banks on their premises. Uniquely, South Chadderton will include the category “homeless” on their new patient health checks – which usually examines family illnesses, BMI and height.
“One of the aims of the programme is to be a confidential support for those experiencing anxiety over debt and losing their home” revealed Dr Chauhan, “sometimes appearances can be deceptive and just because a patient visits the surgery apparently well-dressed, that doesn't mean they are not weighed down by worry over lack of work, mounting debt and even living on the streets.”
The average life expectancy of a rough sleeper is just 47 years-of-age and research has revealed that those experiencing homelessness are reluctant to visit surgeries because they think their lack of permanent address means they won't receive treatment. Consequently, they wait until pain and infection are chronic before turning up at A&E.
“Prevention is a massive part of cure these days” added Dr Chauhan, “whether that be ceasing smoking to curb an emerging chest problem or intervention before a patient becomes dangerously ill with the depression caused by debt and worry. A massive well done to South Chadderton for saying to those most in need including the homeless – you are welcome here!”
The commitment to becoming Homeless-Friendly is just one of a series of initiatives South Chadderton Health Centre is taking to improve health in their community. They recently became the first surgery in Britain to commit to tackling antibiotic resistant infections with the national charity, Antibiotic Research UK.
Learn more about Homeless-Friendly and make your pledge to ensure those of no fixed abode get superb services, by visiting http://www.homelessfriendly.co.uk/
Pictured is Dr Anita Sharma signing the Homeless-Friendly pledge in the presence of the charity's coordinator, Gail Sutcliffe.
For further information
Please contact 0759 202 8142 or email firstname.lastname@example.org
WHAT IS Chain SMS...
Chain SMS is a system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!
Some examples of how we might use it...
The practice name will also be at the bottom of the message. You wont be able to reply to the messages. Please help us help you by keeping your number up to date. If you don't want us to contact you in this way please let us know.